Services and Support

We strenghten the profitability of our customers with excellent services an solutions, based on reliable IT standards, actual technologies of our partners and professional processes.

LETTNER EDV-Technik can supply you with services of your need.

Systems

You plan an IT project but have not enough ressources - we go with you:

From desiging the IT architectur to operation of an application plattform
From planning till implementation

We support you for installation to operation of:

Server with Windows, Unix/Linux, OpenVMS
Failsave cluster systems
Storagesystems from Hewlett Packard Enterprise, EMC²,Netapp, Hitachi
Backup- and archiving systems
Special applications

Analysis of IT performance and IT problems

The operation of your enterprise application does not deliver the expected performance or the IT Infrastructur does not work as it should - we know how to heal your IT again.

IT experts analyze your infrastructure "bottom-up", help you to find failures and weak spots and can do the configuration and optimization of your servers, network and storage systems on your request.

A System Health Check can be offered as a preventive measure to avoid performance bootlenecks before your enterprise IT slows your business down or fails completely.

Your IT will be scanned by our experts and you will get a document with potential weak spots or problems to arrive.

If you demand we will help your IT staff to optimize your IT or we can do the optimization on your requirement.

Virtualization

You have a virtualization project and want to know the advantages of virtualizing your IT?

When server, storage or clients is worth to virtualize?

We can answer these questions and have the specialists to implement your project efficient and in time.

Maintenance and Support

The loss of critical business systems has often serious consequences that a company must avoid at all.

For this reason, we recommend our customers proactive system maintenance. In collaboration with our partners we can offer a suitable service for you.

The Service Level Agreements can be selected individually, so we can adapt exclusively to your needs.

Thus you get your optimal service with higher reliability of systems for the frictionless operation of your IT, more than the standard service level agreement.

We are here for you.

Your satisfaction is our goal - we want to support you efficiently in optimizing your everyday work and adapt us to your individual business requirements.

Our qualified support team helps you to solve your support cases across our product portfolio.

Further we offer services in following fields: